Namgrass Delivery & Returns

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding the Delivery & Returns of Namgrass products.

DELIVERY OF NAMGRASS PRODUCTS

  • All orders containing Namgrass products under £150 are subject to an additional surcharge of £42 ex. VAT (England & Wales mainland only).
  • All Namgrass products have a delivery lead time of 3 - 7 working days.
  • A delivery date for Namgrass products will be provided via email once the order is scheduled for delivery. 
  • All Namgrass products require on-site assistance and signature upon delivery to avoid a redelivery charge of £40 + VAT. 

RETURNS OF NAMGRASS PRODUCTS

  • All items should be checked upon delivery, please notify us immediately and prior to use/installation of any discrepancies or potential product faults to ensure that a quick resolution may be reached.